Cookie Policy

This Cookie Policy explains how TrovePix ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our services. This policy provides you with clear and comprehensive information about the cookies we use and the purposes for using them.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, etc.) when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site. Cookies allow websites to remember your actions and preferences over a period of time.

How We Use Cookies

We use cookies for several reasons detailed below. In most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to the site. It is recommended that you enable cookies to ensure you receive the best experience on our platform.

Types of Cookies We Use

1. Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

• Authentication cookies: Used to identify you when you log in to your account
• Session cookies: Keep track of your session while you navigate through the site
• Security cookies: Help detect malicious activity and protect your account

2. Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and see how visitors move around the site.

• Analytics cookies: We use services like PostHog to understand how users interact with our platform
• Performance monitoring: Help us identify and fix technical issues

3. Functionality Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

• Preference cookies: Remember your settings and preferences
• Language cookies: Remember your language selection
• UI state cookies: Remember your interface preferences

4. Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

• Google Drive: For storing and managing your event media
• OAuth providers: For secure authentication
• Paddle: For processing payments securely
• PostHog: For analytics and understanding user behavior

How Long Do Cookies Last?

The length of time a cookie will stay on your device depends on its type:

• Session cookies: These are temporary and are deleted when you close your browser
• Persistent cookies: These remain on your device for a set period or until you delete them. We use persistent cookies to remember your preferences and improve your experience

Managing Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie banner when you first visit our site.

Browser Controls

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience since it will no longer be personalized to you. Here's how to manage cookies in popular browsers:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Disabling Cookies

You can prevent the setting of cookies by adjusting your browser settings (see your browser's Help section for instructions). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore, it is recommended that you do not disable cookies.

Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activity tracked. We currently do not respond to "Do Not Track" signals. We continue to work on ways to honor these signals in the future.

Cookies and Personal Data

Some cookies may collect personal data about you. The personal data collected through cookies is governed by our Privacy Policy. We recommend that you review our Privacy Policy to understand how we collect, use, and protect your personal information.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date at the top of this policy.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies.

More Information

If you are looking for more information about cookies and how they work, you can visit these resources:

• AllAboutCookies.org
• YourOnlineChoices.com

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at:

Email: [email protected]

Contact Form: Visit our contact page