Refund Policy
7-Day Refund Policy
Simple and hassle-free refunds
If you're not satisfied with TrovePix, you can request a full refund within 7 days of purchase. No questions asked.
How to Request a Refund
To initiate a refund, please contact our Merchant of Record with your order ID.
Merchant of Record
Please contact our Merchant of Record directly to process your refund request. They handle all payment processing and refunds for TrovePix.
Terms & Processing
- Refunds must be requested within 7 days of the purchase date.
- Refunds are typically processed within 7 business days.
- Funds may take 5-10 additional days to appear in your account depending on your bank.
- Duplicate charges will be refunded immediately upon request.