Privacy Policy

This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use the “Trovepix” service (hereinafter referred to as “Service”). It informs you of your privacy rights and how the law protects you.

We collect and use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • You means the individual accessing or using the Service, including the event organizer or guests uploading photos and videos.
  • Service refers to the Trovepix web platform that allows users and their guests to upload photos, videos, and other media directly to their Google Drive.
  • Personal Data refers to any information that relates to an identified or identifiable individual, including uploaded photos, videos, or other media content.
  • Cookies are small files placed on your device by a website, containing details of your browsing history, and other uses.
  • Usage Data refers to data collected automatically from the use of the Service, including IP address, browser type, and page visit duration.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide personally identifiable information, including but not limited to your email address, and any media content (photos, videos) uploaded by you or your guests.

Usage Data

We collect Usage Data automatically during your interaction with the Service. This may include information such as your device’s Internet Protocol (IP) address, browser type, browser version, time and date of your visit, and other diagnostic data.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our Service. You can instruct your browser to refuse all cookies, but this may limit your ability to use the Service.

Use of Your Personal Data

We may use your Personal Data, including uploaded media content, for the following purposes:

  • To provide and maintain the Service, including analyzing its usage.
  • To manage and process media uploads to your Google Drive.
  • To communicate with you regarding updates or changes to the Service.
  • To monitor the usage of the Service through analytics services like PostHog.
  • To provide customer support and handle inquiries.

Third-Party Services

We may use third-party services such as Google Drive for media storage and PostHog for analytics. These third-party services have their own privacy policies and are not controlled by Trovepix. We are not responsible for the practices of these third-party providers.

Retention of Your Personal Data

We will retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. This excludes any data hosted on third-party services like Google Drive, which is subject to Google’s retention policies.

Disclosure of Your Personal Data

Your personal data may be shared in the following circumstances:

  • Business Transactions: If the Service is involved in a merger, acquisition, or asset sale, your personal data may be transferred.
  • Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Data to comply with legal obligations.

Security of Your Personal Data

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. The use of third-party services like Google Drive is subject to their own security protocols, and we are not liable for any breaches occurring through those platforms.

Your Rights

You have the right to access, update, or delete your Personal Data. You may contact us at any time to request assistance in managing your data. However, we may need to retain certain information for legal requirements or legitimate business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be notified by a prominent notice on our Service. We encourage you to review this Privacy Policy regularly for any changes.

Contact Us

If you have any questions about this Privacy Policy, you may contact us at [email protected].